🔒 Data Protection

Kripya Privacy Policy — How Your Data Is Protected

At Kripya, your privacy is our highest priority. On this page, we clearly explain what information we collect, why we collect it, how it is kept secure, and what rights you have.

Last Updated: January 1, 2026
🔐 SSL Secured 📄 Written in Bengali 🚫 No Data Selling ✅ GDPR Compliant
Our commitment
Your data is never sold to third parties
Bank-grade SSL encryption at all times
Only the necessary information is collected
You have the right to have your data deleted

Kripya's 6 Pillars of Privacy Protection

The principles we follow to protect your information

End-to-End Encryption

All your information on Kripya is protected with SSL/TLS encryption. No hacker or third party can access your data.

No Data Sales

Kripya never sells your information. Your personal data is never shared with any advertiser or third party.

Secure Data Storage

Your information is stored on secure servers that meet international standards. Regular security audits are conducted.

Minimal Data Collection

Kripya only collects information that is strictly necessary to provide its services. We never ask for excessive or unnecessary data.

Your control

You always have the right to request access to, correction of, or deletion of your information. Kripya ensures this is upheld.

International standards

Kripya's Privacy Policy has been developed in accordance with international data protection standards.

📋 1. Introduction

Welcome to Kripya. Your privacy is not merely a legal obligation for us — it is a core responsibility. When you create an account, play games, or browse our website, certain information is naturally generated. This Privacy Policy explains in plain terms how that information is handled.

By using the Kripya website or its services, you are considered to have accepted the terms of this Privacy Policy. Please take a moment to read it carefully.

The Bottom Line: Kripya never sells, rents, or shares your information with third parties without your consent.

📥 2. What Information We Collect

Kripya collects two types of information:

A) Information You Provide Directly

ID Information: Full name and date of birth — collected at the time of registration
Contact Information: Mobile number, email address (if provided)
Financial information: bKash/Nagad number — used for transactions only, not stored
Identity Documents: Copy of NID or passport — required for KYC verification

B) Automatically Collected Information

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, and games played
Cookie Data: To remember your preferences and improve your experience
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation ✔ Yes
Mobile Number OTP verification & communication ✔ Yes
Email Account notifications No (Optional)
Payment Information Transaction Processing ✔ Yes
NID/Passport Withdraw KYC Verification Depending on Circumstances
Usage Logs Security & Service Improvement Automatic

🎯 3. How Your Information Is Used

Kripya uses your information solely for the following purposes:

  • Account management: For all registration, login, and account-related activities
  • Transaction Processing: Deposits, withdrawals, and payment verification
  • Customer Support: To help resolve your issues
  • Security Assurance: To prevent fraud and illegal activities
  • Service Improvement: For statistical analysis to improve the platform
  • Fulfillment of legal obligations: To comply with applicable laws and regulations

What We Do Not Do: Kripya does not use your information for targeted advertising, does not send your data to third-party ad networks, and never sells your information for profit.

🍪 4. Cookie Policy

Cookies are small data files stored in your browser. Kripya uses cookies to enhance your experience — for example, to remember your login state and preferred language settings.

Cookies used by Kripya:

  • Essential cookies: Required to keep the platform running properly — these cannot be disabled
  • Functional Cookies: Remembers your preferences and settings
  • Analytics Cookies: To understand how the website is used (all data is anonymized)

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

🤝 5. Data Sharing — With Whom and Why

Kripya does not generally share your information with third parties. However, in certain limited circumstances, some information may be shared:

Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions
Law enforcement agencies: By court order or legal obligation — only where strictly required
Fraud Prevention Service: To prevent fraud — using only anonymized or general pattern data
Technology Service Provider: Hosting or cloud services — under strict confidentiality agreements

Terms: Every service provider we share data with is contractually bound to uphold Kripya's privacy standards. They may not use your information for their own purposes.

🗄️ 6. How Long Your Data Is Retained

Kripya retains your information only for as long as necessary. Data is stored while your account remains active. After account closure, certain information may be retained for a specified period to meet legal obligations.

  • Account data: up to 5 years after account closure (as required by law)
  • Transaction Records: 7 years (as required by financial regulations)
  • Customer support conversations: 3 years
  • Usage Logs: 1 year
  • Cookies: 30 days to 1 year (depending on type)

After the retention period ends, your data is securely deleted. You may also request early deletion at any time — we will honor such requests unless we are legally required to retain the data.

🔐 7. Security Measures

Kripya uses multiple layers of security to protect your information. This is not just a promise — every measure is actively in place.

  • 256-bit SSL Encryption: All data transfers take place over secure channels
  • Two-Factor Authentication (2FA): An extra layer of security at login
  • Firewall Protection: Active protection against unauthorized access
  • Regular Security Audits: Third-Party Expert Audits
  • Restricted Access Control: Only authorized personnel have access to data
  • Real-Time Monitoring: Suspicious activity is detected in real time

A Word of Honesty: No one can guarantee 100% security on the internet. However, Kripya makes every effort to do so. In the event of a security breach, we will notify you promptly.

⚖️ 8. Your Rights

You have several important rights regarding your information:

Right to Access

You may request to view what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted where there is no legal obligation to retain it.

Right to object

You may object to the use of your data for specific purposes.

Right to Portability

You may request a copy of your data in a specific format.

Right to Restrict Processing

In certain cases, you may request that the use of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

👶 9. Children's Privacy

Kripya's services are intended solely for users aged 18 and above. We do not knowingly collect information from minors.

If a minor has registered an account in error and we become aware of it, the account will be closed immediately and all associated data will be deleted.

If you suspect that a minor is using Kripya, please contact us immediately.

📝 10. Changes to the Privacy Policy

Kripya may update this Privacy Policy when necessary. You will be notified of any significant changes via mobile notification or through the platform.

Continued use of Kripya after any changes are made will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

Last updated: This Privacy Policy was last updated on January 1, 2026.

📞 11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Kripya's privacy team aims to respond 24 hours a day, 7 days a week.

Email: [email protected] (general), [email protected] (privacy-related)
Live Chat: Log in to Kripya and reach us directly via chat
Support Ticket: Submit a ticket from your account and receive a response within 24 hours

For deletion or portability requests, we may ask you to verify your identity. This is done solely to protect your security.

Your 6 Privacy Rights

These rights are always yours at Kripya

Right 01
Right to Know

If you wish to know what information Kripya holds about you, we are obliged to provide it.

Right 02
Right to Rectification

If you find any incorrect information, you may request a correction — Kripya will update it.

Right 03
Right to Be Forgotten

You may request deletion of your information where there is no legal basis for retaining it.

Right 04
Right to Portability

You may request a copy of your information in a specific format.

Right 05
Right to object

If you object to the use of your data for a specific purpose, Kripya will review and reconsider.

Right 06
Right to Restriction

In certain cases, you may request that processing of your data be temporarily paused.

🛡️

Kripya's Security Commitment

Every transaction, every login, and every piece of personal information is secured at the highest level. Bank-grade encryption, real-time monitoring, and regular security audits — Kripya is worthy of your trust.

About us

Relevant Information

More Kripya policies and helpful pages

Terms & Conditions

Learn all the terms and conditions of Kripya membership in detail.

Responsible Gaming

Our policies and support for safe gaming.

FAQ

Get quick answers to frequently asked questions.

About us

Learn how Kripya was built and what we stand for.

Your data is safe — join Kripya today

Done reading our Privacy Policy? Kripya respects and safeguards your data. Play with confidence and enjoy the experience.

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